Prepared by: Mae Christy Pido / Mary Ann Gabuat Approved by: Richmond Ngan Executive Officer Effective December 2014 Page 2 of 6 4.3. Branch personnel must always use cardboard in between ARC series to avoid information written in the previous receipt traced on the next one. Information traces will affect the legibility of entries in the next ARC series. 4.4. Cease from writing and drawing anything in the ARC that is not relevant or pertinent to the issuance of the receipt. 4.5. Refrain from eating and drinking while issuing ARC so as not to damage the information written in the ARC due to spills from food or drinks. Furthermore, it is an act of discourtesy in the part of the branch personnel against the customer. 5. Alterations of Acknowledgement Receipt of Cheque 5.1. In correcting information, two (2) lines across the information to be altered or changed. 5.2. The customer must validate/countersign the corrections by signing beside the modified figure or data. 5.3. If the alterations are material, such as error committed is the customer's name, the ARC should be cancelled and the branch personnel should issue a new ARC. 6. Cancellation of Acknowledgement Receipt of Cheque 6.1. Write "CANCELLED" across the receipt and put line above and below the word. 6.2. Indicate reason/s for cancellation of the ARC. 6.2.1. For printing error of the receipt, cancel immediately such as but not limited to different receipt number, excess copy or mis-allign information. Any printing error must be reported to Treasury Receivables Department. 6.3. Acknowledgement of the cancelled ARC. 6.3.1. ARC must be acknowledged by the customer, cashier/assistant cashier and branch manager. 6.4. Original and Accounting copy must be returned to the Head Office-DPR Section together with other DPR attachments; except for booklet copy which must be surrendered when fully used. 7. Authority to use skipped series 7.1. Request letter should be prepared by the cashier and/or other personnel concerned and forward to Branch Manager for evaluation and signature in the noted by portion. 7.2. Scan the request letter and send to DPR Section for an authority number to use skipped series via web mail. 7.3. Record approval and authority number received in the authority control logbook and ensure that the skipped series will be used in the next transaction.