International Star Award for Quality Convention • Press release Some of the prestigious previous BID winners include: Dogus Holding - Turkey One of Turkey's most prominent infrastructure construction companies with current projects valued at $3.2 billion USD with total projects since inception worth over $12 billion USD. ICICI Bank – India India’s second largest bank with 3,128 branches and 10,486 ATMs in India, ICICI Bank has a presence in 19 countries, subsidiaries in the U.K., Russia and Canada, and branches in the U.S., Singapore, Bahrain, Hong Kong, Sri Lanka, Qatar and Dubai. Kaspersky Lab - Russia Worldwide leader in the antivirus industry, operating in almost 200 countries and territories worldwide, it employs 2,700 highly qualified specialists, providing protection for over 300 million users and over 250,000 corporate clients. Al - Ittefaq Steel Products Co. - Saudi Arabia Belongs to Al Tuwairqi Holding, 26th of the top 100 in the country, whose growth also encompasses areas of the Middle East, South Asia & Europe. The Holding has become the largest privately owned steel organization in the Middle East. Grant Thornton Russian Appraisal - Russia A leading audit and consulting firm with over 15 years success, part of Grant Thornton International in over 100 countries, with a total revenue of US $4.2 billion in 2012. The Authors of the QC100 Total Quality Management Model Engineers Antonino Martinez and Enrique Llorente, and Physicist- Mathematician Alfonso Casal, along with the BID President Jose E. Prieto, direct BID’s permanent council in charge of continuous improvement of the QC100 model, in collaboration with a highly qualified team of engineers whose experience allow constant update of the TQM. This highly refined tool for management of communication models among clients, suppliers and employees, aids general managers of companies awarded by BID to manage the areas of Customer Satisfaction and Human Resources. It also facilitates improvement of company systems and processes and helps focus on the most profitable areas of business activity. Corporate Quality Improvement For those companies that have already been certified with the ISO 9000, winning the BID International Quality Award means expanding strategies for quality management by receiving the QC100, the BID Total Quality Management model, created as an innovative tool for Directors of Quality. The BID Awards are a tool for global communication helping to spread the latest technologies related to quality culture and endorsement. In this way, the BID Award symbol endorses the corporate image of winning companies through marketing, advertisement, press and television as well as for trade fairs, point of sale, office space, and buildings and vehicles. The QC100 Model Outlines the Voting Criteria for BID Awards BID carries out continuous polls among companies who vote for the best companies. The International Business Initiative Directions awards are presented on the basis of meeting the criteria of the QC100 TQM (Total Quality Management,) the contents of which serve as guidelines to business leaders to improve processes and systems. Basic steps to successfully implement the TQM program in companies are: The BID QC100 Model of TQM allows company managers to consolidate and strengthen their position in the market. • A quality-driven organization • A customer-minded approach • Job satisfaction • Technological renewal • System efficiency • Leadership in society • Concentration on the most profitable areas of business Hanif Qureshi, Director of Quality Assurance & Control of Kharafi National, from Kuwait From left to right, Federico Neussner, Jose E. Prieto, Antonino Martinez and Enrique Llorente Winston Tan, President of Eden on the Park, from Australia, receiving the Quality Summit Award in New York Serina Chia Fui Fung, Managing Director of the Yamagata Group from Singapore, receiving the International Quality Summit Award in New York. Otto Zwanzigleitner, CEO of Eybl International AG from Austria , received the International Century Quality ERA Award in Geneva. Lianhong Huo, President of China Pacific Insurance (Group) Co., Ltd., from China, receiving the International Star Award. Alwyn Smit, Manager of Metallurgy of Driefontein Consolidated of the Goldfields Group, from South Africa. (Continued on the next page) PRESS RELEASE Building better business reputation worldwide GENEVA 2014 General Yagüe, 11 - 28020 Madrid - Spain - Tel. 34 91 597 33 69 - www.bidgroup.org GENEVA 21st of September 2014 Ref: F-14-31-ISAG International Quality Convention - International Star Award for Quality - Geneva 2014 Presentation of Awards to companies from 48 countries around the world for achievements in Quality and Excellence. SOCIÉTÉ INTERNATIONAL LEADER BUILDING GROUP (ILBG) received the International Star Award for Quality in the Gold Category Recognized for Commitment to Quality, Leadership, Technology and Innovation, SOCIÉTÉ INTERNATIONAL LEADER BUILDING GROUP (ILBG) represents success for Gabon in the business world. The ISAQ International Star for Quality Award acknowledges the strong commitment to quality and excellence. Mr. Georges KASSAVI, Managing Director & Projects Coordinator, received the ISA at the InterContinental Convention Hall from the President of BID, Jose E. Prieto. SOCI T INTERNATIONAL LEADER BUILDING GROUP (ILBG) makes quality a core focus for continuous improvement of management to maintain leadership in its sector and community. BUSINESS INITIATIVE DIRECTIONS BID GROUP ONE BUSINESS INITIATIVE DIRECTIONS BID GROUP ONE BID, Geneva The 2014 International Quality Awards were presented by BID Group One on September 21st in the InterContinental Genève Convention Hall. The event was presided by Jose E. Prieto, President and CEO, along with outstanding personalities from the business world and diplomatic corps. The main sponsor of the International Quality Convention was ImarPress media group which covered the Awards Ceremony. Its more than 26 publications in English, French, Spanish, Russian and Portuguese feature successful companies and organizations awarded. In this way, the QC100 quality symbol is present in 179 countries around the world, creating a firm ground for the implementation of integral quality processes through the technology and procedures of this model of Total Quality Management. According to Jose E. Prieto, President and CEO, “The award recipients are icons of commitment to leadership, technology and innovation, making them models for others in their sectors.” From Europe, the Americas, Africa, Asia, Oceania and the Middle East, companies and organizations received the International Quality Award in recognition of their achievements and commitment to quality, thereby joining the historic group of prestigious BID Winners published herein. The purpose of the 2014 ISAQ Award is to recognize the commitment to quality of those awarded in the top areas of business, services and industry: Raffles Education Corporation Limited - Singapore The largest private education group in all of Asia-Pacific, the group currently operates 34 colleges in 12 different countries including: Australia, China, India, Saudi Arabia and Malaysia. High quality education is provided by a staff of nearly 2,500 educators and administrators. Yangtze Optical Fibre and Cable Joint Stock Ltd. Co. - China The largest fiber, cable and equipment manufacturers in the field of optical communications worldwide, this researcher and developer of new technologies is a joint venture between three partners: two impressive Chinese companies, and Draka Comteq of the Netherlands. It has over 70 patents for invention, 4 for design and almost 90 for utility models in China alone. Kalagadi Manganese (Pty) Ltd. - South Africa A joint holding between ArcelorMittal, Kalahari Resources and IDC, mining 3 million tons of manganese ore a year and employing 3,000 people, it is of key importance to the region's development. Its mining area is believed to exceed 960 million tons. Jambatan Kedua Sdn Bhd (JKSB) - Malaysia Wholly owned by the Malaysian Ministry of Finance, JKSB is in charge of the entire overseeing of the Second Penang Bridge project, the longest bridge in Southeast Asia, inaugurated on March 1st of 2014. Its mission includes the construction, management, daily operation and maintenance.The 24 km long bridge has a life expectancy of 120 years and will ease traffic in the region by up to 25%. KazMunayGas Onimderi JSC - Kazakhstan One of the country's major gas retail suppliers, it is the parent company of a network of more than 300 gas stations. Its holdings also include nine petroleum storage depots. One Call - Norway With the fastest growing rate in its sector in Norway, this phone operator offers affordable and trustworthy mobile services.The expanding telecom company received various national customer satisfaction awards during its 10 years on the market. Its parent company, Network Norway, offers mobile phone services to approximately 10,000 companies. C.I. International Fuels Ltda. - Colombia One of the most important fuel and lubricants enterprises in the nation, it meets the needs of international and national ship owners, shipping agents and international traders. A pioneer in its field, it offers customers 100% coverage in some of this country’s most important ports and uses ISO's environmentally sustainable practices. Oil Energy Trading - Romania Part of Tiriac Group, it is determined to become the nation's most reliable petroleum product supplier by the end of 2017. With ISO and OHSAS certifications, its primary products include high quality diesel fuel, liquid heating fuel, gasoline and asphalt. It has worked with an impressive array of partners including ArcelorMittal. Karafarin Insurance Co. - Iran Providing its customers with a variety of insurance options, its significant capital of 1,200 billion Rials allows it to insure numerous entities within the oil, gas and petroleum sector. Its select team of experts have between twenty and forty years of experience in top executive positions in the Iranian insurance industry. National Technology Enterprises Company (NTEC) - Kuwait A leader in technology services in its region, this government-owned entity creates specialized projects which help develop and diversify the technological landscape. It enjoys strategic partnerships with Massachusetts Institute of Technology (MIT) and London Business School, among other top universities from around the globe.